• Minimum opening order - $100; reorders $100.
$20 service charge for orders accepted under the minimum.
50% down payment required for all special order items.
We reserve the right to increase or decrease quantities to
meet our minimum case pack requirements.
reserve the right to cancel any orders or backorders without
Backorders under $50 will not be accepted for orders placed
through Couronne Co.
• For backorders under $50, the item
will be cancelled and removed from the order. You will need to
reorder at a later date when the product(s) are available.
We do not ship partial cases. However, substitutions are allowed with
• For orders with backorders over $50, if
the goods arrive within 30 days they will ship automatically without
notification. If later than 30 days, they will be confirmed prior to
shipping for your approval.
• Promotional shipping offers
cannot be applied to backorder shipments.
Prices are F.O.B. Manor, Texas U.S.A.
prices are subject to change without notice.
Items are billed at prices in effect at time of shipment.
Custom molds available - pricing available upon request.
closeout and discontinued items are final sales and
In stock items are generally shipped within 5-10 working days
from receipt of order.
• Special orders are
shipped, as stock is made available.
• Out of stock
items will be placed on backorder to ship as they become available.
See backorder terms above.
Customer is responsible for advising their sales
representative at the time of order any special delivery date,
shipping requirements or cancellation date.
Opening orders must be Visa, Master Card, American Express or
Shipments not approved.
Net 30 terms are available with approved credit. Credit
application with sufficient trade and bank references must be
submitted for credit approval.
• Prepaid Orders:
For all customers within the continental U.S., please include 30% of
total order toward the shipping fees. Any overpayment will be
refunded. No delivery will be made without adequate shipping and
handling charges included.
• Past due invoices will
be charged interest at the rate of 2% per month on any unpaid
• Customer agrees to pay all collection
costs and attorney fees as well as interest at the rate of 2% per
month on any unpaid balance.
• A $30 fee will be
charged for any returned checks.
authorizes any/all charges associated with this order to be charged
on their credit card.
• All customers are required
by law to supply a state sales tax certificate.
Please examine your order upon arrival for any
• Trucking damage claims must be
reported to the driver upon delivery. Failure to note
damages/shortages on delivery receipt may result in claims being
denied. Claims must be reported within seven (7) days of
• Couronne Company will not accept
freight/common carrier damage claims. All breakage claims are to be
addressed directly to the carrier and damages must be reported to the
driver upon delivery.
• No returns will be accepted
without our return authorization (RA) number and must be returned
with appropriate packing material.
Any return shipped and received back to Couronne Company
broken because of inadequate packing material will not be
• Returns are subject to a 20% restocking
fee in addition to all shipping charges incurred.
Authorized returns will be in the form of credit memo only
All returns must be requested within 30 days of delivery.
closeout and discontinued items are final sales and
Standard shipping is FedEx
or best way. Special routing information must be specified at the
time of order or we will ship at our own discretion.
Customers categorized by the freight carrier as having a residential
delivery address may be subject to additional shipping charges based
on the freight carrier’s residential delivery rates.
When placing an order let your sales representative know if the
delivery address is residential.
• Special handling
requests may be subject to an extra charge.
Accessorial charges incurred by the freight carrier and not
previously reported may require additional fees not billed on
original order. Couronne Company reserves the right to adjust
freight charges accordingly. Examples include but are not limited to
store closures, re-delivery charges, inside deliveries, lift gates,
Our glassware is manufactured as hand blown, mouth blown,
semiautomatic and automatic production. There may be some variation
in color, size and finish as well as slight irregularities that
include bubbles or stress marks within the mold. These are not
considered flaws. Wrought iron products are powder coated, but may
rust over time.
• Manufacturers using our products
for product packaging must provide us with a sample of the type of
closure they will be using. We will test the closure against each
production of glassware to ensure consistency with the neck or
opening of our glass prior to sending out your order. If no
sample is provided or type of closure noted we will be unable to
honor claims relating to this issue.
• All colored
items offered by Couronne Company are painted and baked. It is
recommended that all colored items be tested for each individual
use. Limited quantities of samples may be purchased for
Glassware openings may vary from production to production.
Couronne Co. recommends a synthetic T-top for all bottle and jar
openings to assist in sealing the product in the bottle. It is
recommended that all products be tested for a tight seal.
and Safety Information
All items sold on our Web pages or in our catalog accurately
reflect their current standards and specifications. Each item
depicted or described herein is not necessarily suitable for every
kind of use; therefore, unless otherwise stated in writing the
seller makes no warranty that the goods depicted herein are fit for
any particular purpose. Corks provided with glassware are intended
for decorative purposes only.
• You should always
TEST your product in the container you’ve selected prior to use.
and Special Orders
All custom/special orders must have an established ship date.
Merchandise will be held as a courtesy for thirty (30) days. All
orders that remain “inventoried” at a Couronne Company facility
beyond the thirty day period will be billed at $50 per month for each
pallet that is stored. These rates are billed as a flat monthly fee
with no allowances for prorated totals.
placing an order, the customer agrees to Couronne Company, Inc. terms
© 2009-2016 Couronne Company Inc. All
Rights Reserved.The product designs featured in this catalog are
subject, to the maximum extent permitted under the law, to copyright,
trade dress and other forms of intellectual property protection. The
reproduction of any of the product designs is, to the maximum extent
permitted under the law, strictly prohibited. All photographs
appearing in this catalog are also copyrighted and may not be used,
reproduced, publicly displayed, or distributed without the prior
written approval of Couronne Company Inc.–