Wholesale Glass Manufacturer
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Returns - Claims

  • Please examine your order upon arrival for any discrepancies.
  • Trucking damage claims must be reported to the driver upon delivery.  Failure to note damages/shortages on delivery receipt may result in claims being denied.  Claims must be reported within seven (7) days of delivery.
  • Couronne Co. will not accept freight/common carrier damage claims. All breakage claims are to be addressed directly to the carrier and damages must be reported to the driver upon delivery.
  • No returns will be accepted without our return authorization (RA) number and must be returned with appropriate packing material.
  • Any return shipped and received back to Couronne Co. broken because of inadequate packing material will not be credited.
  • Returns are subject to a 20% restocking fee in addition to all shipping charges incurred.
  • Authorized returns will be in the form of credit memo only.
  • All returns must be requested within 30 days of delivery.